Looking for more on community management skills?

9 skills you need to become the best Community Manager
A Community Manager (CM) holds a unique role in any business. This role requires creativity, analytical thinking, and problem-solving while remaining approachable and switched on. Pretty much, to be great at this role, you’ve got to have the whole package…
Why community managers need to be adaptable
With so much of our lives taking place online, community managers play an essential role in fostering and nurturing online spaces. They’re the bridge between an organization and its audience, ensuring members are heard, valued, and engaged.
Five non-negotiable traits to find when hiring a Community Manager
When looking to add customer advocacy to your organization, there are five key traits to look for in a program manager. And yes, plenty of folks without customer advocacy in their title can fill the role.