Building emotional connections in a community

Language isn’t just a tool for communication; it’s a doorway into culture, values, and perspective. This is why building sustainable, thriving communities requires more than translation – it demands true cultural relevance....

In today’s highly competitive landscape, businesses are constantly looking for new ways to stand out from the crowd and build a loyal customer base. One particular strategy that has gained traction in recent years is the community-led growth approach....

Fostering meaningful connections is at the heart of every thriving community. In this article, discover the key principles for creating sustainable, resilient, and impactful meetups....

Unleashing human potential lies at the heart of community-led success. In this article, discover the roadmap for community success, sharing insights into setting meaningful goals, sustaining the leader’s well-being, and creating lasting support systems....

Want to know the most effective ways to build and sustain a thriving community? Or curious about the challenges of building freelancer communities? Discover the answers right here....

What are the four core components that make up a successful community? What is it about these four pillars that contribute to such success? Vivian Toledo, Head of Post Sales at TOPdesk on this month's coffee break talks about what key points community managers should hit to achieve success....

To round off our conversation with Rick Barcellos, Brand and Community Manager at Growth, we did a "Would You Rather" game to explore three challenging scenarios, including "Would you rather manage a small community or a large one?"...

Learn how this Director of Customer Engagement & Community used data to prove ROI, driving engagement and business outcomes in their B2B customer community....

Rick Barcellos, Brand and Community Manager at Growth returns to CLA coffee break to talk about the transferrable skills he found particularly useful when entering a community management position for the first time....

WhatsApp has emerged as a leader on the global messaging platform stage but we’re starting to see a rise in business customer engagement. With the introduction of communities, the app offers powerful tools for large-scale communication and community building....

Rick Barcellos, Brand and Community Manager at Growth speaks to us about some of the surprising things new community managers can face when joining the role for the first time....

Community can be such a powerful tool for growth when enough time, dedication, and resources are devoted to it. But, it’s important to make sure that you understand if it’s even right for your business....

Continuing our coffee break series, we met up with Rick Barcellos, Brand and Community Manager at Growth. To begin the conversation we asked what he loved about working in his role and the community he works with....

In a world where digital is king, and virtual interactions are replacing more and more face-to-face connections, the importance of emotional bonds within a community cannot be overstated....

Kevin Newsum, Head of Community at Sequence answers how to navigate certain community conversations, and whether he'd prefer debates vs requests when talking to customers....