Rick Barcellos, Brand and Community Manager at Growth returns to CLA coffee break to talk about the transferrable skills he found particularly useful when entering a community management position for the first time.

A well-managed community can foster membership innovation, collaboration, and even provide advocacy for your products and services.

Community can be such a powerful tool for growth when enough time, dedication, and resources are devoted to it. But, it’s important to make sure that you understand if it’s even right for your business.