Rick Barcellos, Brand and Community Manager at Growth speaks to us about some of the surprising things new community managers can face when joining the role for the first time.

In this article, I’ll share insights and practical advice on what it takes to build and nurture a thriving community that not only enhances customer experiences but also drives organizational growth.

Rick Barcellos, Brand and Community Manager at Growth returns to CLA coffee break to talk about the transferrable skills he found particularly useful when entering a community management position for the first time.