Want to learn more about diversity in communities?

How Community Managers should foster Diversity, Equity, and Inclusivity
Communities are no exception to the increasing importance of Diversity, Equity & Inclusivity (DE&I) in society today. This article breaks down what DE&I means and how Community Managers can foster it in their communities.
Community-led growth: How to build an engaged community
Although most companies aspire to build strong communities that deliver customer loyalty and marketing efficiency, few understand what it takes to achieve this goal.
How community and customer success teams can work together
The tactics, metrics, and overall approach of both customer success and community marketing teams differ massively. But how exactly do they work differently, and can customer success and community marketing teams work together to better enhance the customer experience?