Looking for more on community conversations?
The importance of communication in community management
Effective communication strategies facilitate a harmonious environment where members feel valued, understood, and connected.
Teresa Garanhel
Collecting the right kind of customer feedback: Everything you need to know
When it comes to marketing using the Voice of the Customer, the first step in creating such a program is collecting feedback and aggregating it across the channels where customers are giving it.
Laura Culbertson
Your guide to co-creating with customers
Customer co-creation is a powerful process that helps businesses incorporate the needs of consumers into products.
Community-Led Alliance
