Why community growth helps bring in new customers

By tracking the right metrics, community managers can make informed decisions that contribute to sustainable growth and increased member satisfaction.

Community-led growth acts as a multiplier on top of product-led growth. By actively facilitating user interactions, Community-led growth allows a company to have a stronger pulse on its customer pipeline, feature requests, and real-time support.

Community-led growth is a go-to-market strategy that relies on an engaged community of customers as a tool for acquiring new customers, retaining existing customers, and expanding your business reach.