Hannah Wesson

In this article, we’ll take a closer look at the benefits of micro-communities, and how you can build and sustain your own....

Resource mobilization is the process of identifying, acquiring, and effectively utilizing resources—such as funds, volunteers, and partnerships—to support and grow community initiatives....

For community managers, embracing project management skills into their toolkit can help them streamline operations, improve efficiency, and drive community growth....

With so much of our lives taking place online, community managers play an essential role in fostering and nurturing online spaces. They’re the bridge between an organization and its audience, ensuring members are heard, valued, and engaged....

Whether you're managing a forum, a social media group, or a brand community, keeping a close eye on what happens in your community is crucial....

By tracking the right metrics, community managers can make informed decisions that contribute to sustainable growth and increased member satisfaction....

To build a successful community, community managers need to implement a range of engagement strategies designed to encourage day-to-day interactions and the growth of their communities....

The traditional marketing landscape is always evolving, making way for more engaging approaches. One such approach is community marketing, a strategy that focuses on building relationships with a brand’s audience through shared values and support....

In this article, we’ll take you through some examples of the types of tools available and how you can harness them as a community manager....

Community managers, customer success managers, social media managers, and event managers are all key roles within an organization....

The primary purpose of a CAB is to bridge the gap between community members and management, allowing members to be a direct source of feedback, and ensuring that community managers can take on board that feedback and use it to enhance the overall user experience....

Monitoring specific metrics is crucial to measure the success of community management efforts....

A well-managed community can foster membership innovation, collaboration, and even provide advocacy for your products and services....

In this article, we’ll take a look at the different types of community management tools and technologies that are shaping the future of community management, highlighting their key features and the reasons behind their popularity....

In this article, we’ll explore various strategies and insights to help maintain and grow your community, ensuring long-term engagement and success....