Members-only Video How to make your online community more diverse and inclusive | Video Liz Stack, Sr. Brand Manager at Yotpo, offers her tips on how you can make your community more diverse and inclusive for everyone....
Members-only Video Advice for when first starting in community management | Video Liz Stack, Sr. Brand Manager at Yotpo talks about the things she'd have done differently when she first started out as a community manager....
Members-only Video How do you measure the success of community marketing? | Video Amanda Whitmore, Sr. Marketing Manager at Hive Power, discusses how she measures the success of her community marketing....
Members-only Video How storytelling works in community management | Video Amanda Whitmore, Sr. Marketing Manager at Hive Power, talks about the role storytelling plays in her communities....
Members-only Video How to collect feedback from your customer community | Video Liz Stack, Sr. Brand Manager at Yotpo talks about collecting feedback from the community, from its importance to how she does it....
Members-only Community Management The eight ultimate how-tos and tips for community engagement Engaging with your community fosters a more authentic relationship with your customers. It helps to build networks, learning spaces, and mutual exchanging of ideas....
Members-only Video Best tools for aspiring community managers | Video Liz Stack, Sr. Brand Manager at Yotpo talks about the tools she can't live without as a community manager. Get inspired (and get ideas for your role)!...
Members-only Video What makes an online community successful? | Video Nzola Nkufi, Community Manager at The Alliance, continues her chat to Liz Stack, Sr. Brand Manager at Yotpo, where they talk about about what it means to have a successful community....
Members-only Video What does a community manager actually do? | Video Nzola Nkufi, Community Manager at The Alliance, chats to Liz Stack, Sr. Brand Manager at Yotpo, about her role as a community manager - and how many people don’t know what that entails....
Members-only Video What is community-led growth? | Video Cindy Yip, Senior Director of Education Marketing & Content at The Alliance, explains what community-led growth (CLG) really is....
Members-only Articles Examine the difference between strategic and tactical marketing In the dynamic landscape of marketing, two essential components play a critical role in achieving business objectives: strategic marketing and tactical marketing. This article aims to examine and highlight the key differences....
Members-only Community Operations The ultimate guide to customer segmentation This is the ultimate guide to customer segmentation, a useful tactic to better align tools and strategies with your target customers....