Eve Chatfield

What are the four core components that make up a successful community? What is it about these four pillars that contribute to such success? Vivian Toledo, Head of Post Sales at TOPdesk on this month's coffee break talks about what key points community managers should hit to achieve success....

Rick Barcellos, Brand and Community Manager at Growth returns to CLA coffee break to talk about the transferrable skills he found particularly useful when entering a community management position for the first time....

Rick Barcellos, Brand and Community Manager at Growth speaks to us about some of the surprising things new community managers can face when joining the role for the first time....

Continuing our coffee break series, we met up with Rick Barcellos, Brand and Community Manager at Growth. To begin the conversation we asked what he loved about working in his role and the community he works with....

Kevin Newsum, Head of Community at Sequence answers how to navigate certain community conversations, and whether he'd prefer debates vs requests when talking to customers....

Kevin Newsum, Head of Community at Sequence opens up about his picks for the community management tools he won't live without....

Kevin Newsum, Head of Community at Sequence discusses AI and the age-old question of whether it will replace community-led roles in the future....

Kevin Newsum, Head of Community at Sequence discusses the path of AI and its impact on customer relationship building, management, and advertising....

Kevin Newsum, Head of Community at Sequence emphasises the importance of thinking outside the box when it comes to community management metrics....

Kevin Newsum, Head of Community at Sequence lays out the differences between a community that struggles and a community that succeeds....

Kevin Newsum, Head of Community at Sequence shares a story about a community logo tattoo and discusses what these kinds of acts mean for the development of CLG....

Amanda Whitmore, Sr. Marketing Manager at Hive Power, offers some tips of her own to new community professionals just breaking into the industry, particularly with efficiency when handly bus schedules and short event runs....

Amanda Whitmore, Sr. Marketing Manager at Hive Power, talks about how to manage community management when handling different timezones....

Amanda Whitmore, Sr. Marketing Manager at Hive Power, talks about how to manage community management when handling different timezones....

Amanda Whitmore, Sr. Marketing Manager at Hive Power, talks about using influencer marketing and social proof in community management....