Members-only Video What makes an online community successful? | Video Nzola Nkufi, Community Manager at The Alliance, continues her chat to Liz Stack, Sr. Brand Manager at Yotpo, where they talk about about what it means to have a successful community....
Members-only Community-Based Marketing What is community marketing? The traditional marketing landscape is always evolving, making way for more engaging approaches. One such approach is community marketing, a strategy that focuses on building relationships with a brand’s audience through shared values and support....
Members-only Video What does a community manager actually do? | Video Nzola Nkufi, Community Manager at The Alliance, chats to Liz Stack, Sr. Brand Manager at Yotpo, about her role as a community manager - and how many people don’t know what that entails....
Members-only Community-Led Growth Ask Me Anything, with Vivian Toledo The goal of this AMA was to delve into the dynamic relationship between customer success and community management roles within organizations, as well as provide practical advice for optimizing collaboration and maximizing impact....
Members-only Community Management The importance of communication in community management Effective communication strategies facilitate a harmonious environment where members feel valued, understood, and connected....
Members-only Video What is community-led growth? | Video Cindy Yip, Senior Director of Education Marketing & Content at The Alliance, explains what community-led growth (CLG) really is....
Members-only Case Studies Community case study: Katie Browning, Manager of Community Engagement at Copado Want more concrete proof that the Community-Led Alliance space is where you need to be? Here's what Katie Browning, Manager of Community Engagement at Copado, has to say about our community....
Members-only Community-Based Marketing Event organization tools community managers can use to create successful events In this article, we’ll take you through some examples of the types of tools available and how you can harness them as a community manager....
Members-only CLAnow CLAnow - exclusive community-led live streams Stream exclusive talks and presentations, covering key Community-Led topics and trends, and hosted by industry experts and leaders....
Members-only Community Management Top challenges in community management and how to overcome them Managing a community, despite being rewarding, also comes with its own challenges and hurdles—these can depend on how many members you have, the type of community you manage, etc....
Members-only Community Management What's the overlap between community managers, customer success, social media managers, and event managers? Community managers, customer success managers, social media managers, and event managers are all key roles within an organization....
Members-only Community Management How to use CABs to shape your community The primary purpose of a CAB is to bridge the gap between community members and management, allowing members to be a direct source of feedback, and ensuring that community managers can take on board that feedback and use it to enhance the overall user experience....
Members-only Community Management The community management metrics you need to know Monitoring specific metrics is crucial to measure the success of community management efforts....
Members-only Community-Led Growth Top community guidelines you should be using A well-managed community can foster membership innovation, collaboration, and even provide advocacy for your products and services....
Members-only Community-Based Marketing Top tools and technologies in community management In this article, we’ll take a look at the different types of community management tools and technologies that are shaping the future of community management, highlighting their key features and the reasons behind their popularity....