Building emotional connections in a community

Amanda Whitmore, Sr. Marketing Manager at Hive Power, talks about the role storytelling plays in her communities....

Starting out in community management? Looking to make a career change and pivot into a community manager job, though you’re not entirely sure how to go about it?...

By tracking the right metrics, community managers can make informed decisions that contribute to sustainable growth and increased member satisfaction....

To build a successful community, community managers need to implement a range of engagement strategies designed to encourage day-to-day interactions and the growth of their communities....

Liz Stack, Sr. Brand Manager at Yotpo talks about collecting feedback from the community, from its importance to how she does it....

Engaging with your community fosters a more authentic relationship with your customers. It helps to build networks, learning spaces, and mutual exchanging of ideas....

Liz Stack, Sr. Brand Manager at Yotpo talks about the tools she can't live without as a community manager. Get inspired (and get ideas for your role)!...

Nzola Nkufi, Community Manager at The Alliance, continues her chat to Liz Stack, Sr. Brand Manager at Yotpo, where they talk about about what it means to have a successful community....

The traditional marketing landscape is always evolving, making way for more engaging approaches. One such approach is community marketing, a strategy that focuses on building relationships with a brand’s audience through shared values and support....

Nzola Nkufi, Community Manager at The Alliance, chats to Liz Stack, Sr. Brand Manager at Yotpo, about her role as a community manager - and how many people don’t know what that entails....

The goal of this AMA was to delve into the dynamic relationship between customer success and community management roles within organizations, as well as provide practical advice for optimizing collaboration and maximizing impact....

Effective communication strategies facilitate a harmonious environment where members feel valued, understood, and connected....

Cindy Yip, Senior Director of Education Marketing & Content at The Alliance, explains what community-led growth (CLG) really is....

Want more concrete proof that the Community-Led Alliance space is where you need to be? Here's what Katie Browning, Manager of Community Engagement at Copado, has to say about our community....

In this article, we’ll take you through some examples of the types of tools available and how you can harness them as a community manager....