Members-only Video How to make your online community more diverse and inclusive | Video Liz Stack, Sr. Brand Manager at Yotpo, offers her tips on how you can make your community more diverse and inclusive for everyone....
Members-only Community-Led Growth The role of project management in community growth For community managers, embracing project management skills into their toolkit can help them streamline operations, improve efficiency, and drive community growth....
Members-only Community Management Why community managers need to be adaptable With so much of our lives taking place online, community managers play an essential role in fostering and nurturing online spaces. They’re the bridge between an organization and its audience, ensuring members are heard, valued, and engaged....
Members-only Video Advice for when first starting in community management | Video Liz Stack, Sr. Brand Manager at Yotpo talks about the things she'd have done differently when she first started out as a community manager....
Members-only Community-Led Growth How to monitor your community to increase engagement and growth Whether you're managing a forum, a social media group, or a brand community, keeping a close eye on what happens in your community is crucial....
Members-only Video How do you measure the success of community marketing? | Video Amanda Whitmore, Sr. Marketing Manager at Hive Power, discusses how she measures the success of her community marketing....
Members-only Community Management Community conflict resolution: 7 steps for solving conflicts in your community Online communities are important spaces for connection, education, and entertainment. However, as communities grow in size and diversity, conflicts inevitably arise....
Members-only Video How storytelling works in community management | Video Amanda Whitmore, Sr. Marketing Manager at Hive Power, talks about the role storytelling plays in her communities....
Members-only Community Management Community manager jobs 101: everything you need to know Starting out in community management? Looking to make a career change and pivot into a community manager job, though you’re not entirely sure how to go about it?...
Members-only Community-Led Growth 8 growth metrics community managers should track By tracking the right metrics, community managers can make informed decisions that contribute to sustainable growth and increased member satisfaction....
Members-only Community-Led Growth Top community engagement strategies you should try To build a successful community, community managers need to implement a range of engagement strategies designed to encourage day-to-day interactions and the growth of their communities....
Members-only Video How to collect feedback from your customer community | Video Liz Stack, Sr. Brand Manager at Yotpo talks about collecting feedback from the community, from its importance to how she does it....
Members-only Community Management The eight ultimate how-tos and tips for community engagement Engaging with your community fosters a more authentic relationship with your customers. It helps to build networks, learning spaces, and mutual exchanging of ideas....
Members-only Video Best tools for aspiring community managers | Video Liz Stack, Sr. Brand Manager at Yotpo talks about the tools she can't live without as a community manager. Get inspired (and get ideas for your role)!...
