Members-only Video Small vs large communities: Would you rather? | Video To round off our conversation with Rick Barcellos, Brand and Community Manager at Growth, we did a "Would You Rather" game to explore three challenging scenarios, including "Would you rather manage a small community or a large one?"...
Members-only Value Looking to prove community ROI? Let your data do the talking Learn how this Director of Customer Engagement & Community used data to prove ROI, driving engagement and business outcomes in their B2B customer community....
Members-only Video Transferable skills that excel in community management roles | Video Rick Barcellos, Brand and Community Manager at Growth returns to CLA coffee break to talk about the transferrable skills he found particularly useful when entering a community management position for the first time....
Members-only Community Management How to manage a community on WhatsApp WhatsApp has emerged as a leader on the global messaging platform stage but we’re starting to see a rise in business customer engagement. With the introduction of communities, the app offers powerful tools for large-scale communication and community building....
Members-only Video Surprising beginnings: Journey into community management | Video Rick Barcellos, Brand and Community Manager at Growth speaks to us about some of the surprising things new community managers can face when joining the role for the first time....
Members-only Community-Led Growth Is community-led growth the right strategy for your business? Community can be such a powerful tool for growth when enough time, dedication, and resources are devoted to it. But, it’s important to make sure that you understand if it’s even right for your business....